P E O P L E
O F T E N
A S K  U S :

HELP

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

Right now we handle all our payments through PayPal. PayPal is a safe and easy way to send money over the internet that protects both the buyer and the seller from ruthless rip-offs.

HOW MUCH IS SHIPPING?

If you're in the UK, a standard parcel (up to 3 mask kits) will cost £4.00. It will be a little more if you order more masks or you live outside the UK. Shipping to the USA normally takes between 1-2 weeks. Shipping costs are calculated automatically when you place an order.

WILL MY MASK FIT OVER MY GLASSES?

The answer is, it depends on the size of your head and the size of your glasses. As a general rule of thumb, if you consider yourself to have a small head and/or small glasses, then it will probably work. If your head and your glasses are large but your head is also thin, then you might be able to wear your glasses outside your mask. This is the best solution because it also looks hilarious.

GOT SOME MOREQUESTIONS?

Write to us at hello@partlyanimal.co.uk

Or fill out this contact form:

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WHAT IF MY MASK DOESN'T FIT?

If the mask is too big for you, try wearing a hat underneath. A woolly hat, a backwards baseball cap, whatever works. Comfort is key.

If the mask is too small for you, congratulations for clearly having such a massive brain, and you can make your mask more comfortable by opening up tabs 3c on the back and resecuring them a little wider with tape or glue.

WHAT IS YOUR RETURN POLICY?

If you aren't satisfied with your mask kit, please post it back to us within 14 days of purchase for a full refund. Be sure to include the reason you're returning it so we can make sure it doesn't happen again.

Return address: 6 Brampton Chase, Henley-on-Thames, RG9 3BX, UK.

WHO’S IN CHARGE HERE?

Partly Animal was founded in 2014 by Seb Mayer, designer of cardboard masks. He mostly designs animal masks because he can just copy them from the work of a much more skilled and ancient designer- Mother Nature.